We offer email and chat support for all users.

  • You can contact our support team via chat in the lower right corner, from anywhere on the website, product, or help center.

✏️ Make sure to email us from the email address used for your Terraview account so that we can assist you better.

Support hours

Our support team members are based in Europe and work Monday through Friday, 9 am to 5 pm Central European Time Zone.

You may experience longer reply times during holiday periods. We always monitor our support channels for emergencies, like outages or service interruptions.

Response times

We respond to all incoming support queries and you should expect to receive a response by the next business day or sooner. We prioritize conversations with any blockers or urgent issues.

Help Center:

For help with product questions, you can also check out our Help Centre.

Did we miss something? Not to worry! Just email our support team at [email protected]✌️

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